Resolving Contractual Claims for a Tier 2 Contractor

Overview

Client: Tier 2 Contractor

Project: Claim Resolution Under Heavily Amended NEC4 Contract

Overview

A Tier 2 contractor engaged Oraculum after reaching a stalemate with their client over claims on a project governed by a heavily amended NEC4 contract. The financial dispute threatened the project’s profitability, and the contractor required expert guidance to navigate the complexities of entitlement and negotiation.

The Challenge

✅ Complex contractual amendments creating ambiguity around claim entitlement
✅ Client resistance, leading to stalled negotiations and financial uncertainty
✅ Need for a structured approach to demonstrate claim validity and secure a resolution

Our Approach

Oraculum provided a strategic claims resolution service, which included:
🔹 Comprehensive Contract Review – We assessed the contractor’s position under the modified NEC4 terms.
🔹 Detailed Entitlement Reports – We produced structured reports outlining where and why the contractor had a valid claim.
🔹 Strategic Narrative Development – We focused on relationship-building and clarity, ensuring the claim’s context and justification were well understood.
🔹 Direct Negotiation – Acting on our client’s behalf, we engaged in discussions with the client to secure a fair financial settlement.

The Impact

💡 Significant financial recovery – The final settlement fundamentally improved the project’s financial standing.
💡 Clear and structured claim presentation, maximizing the chance of success.
💡 Repaired client-contractor relations, allowing for smoother future interactions.

With Oraculum’s expertise, the contractor successfully unlocked a high-value claim resolution, securing their financial position and mitigating the risk of ongoing disputes.

Conclusion

This case highlights Oraculum’s ability to combine commercial acumen with strategic negotiation, ensuring contractors achieve fair financial outcomes while maintaining client relationships.